Category: Regular
Regular Content
2 Logies Bay Guest Information
WIFI:
Password: Tokyo2020
REMOTE
| BLUE | = | DRIVEWAY GATE |
| GREEN | = | GARAGE DOOR |
| YELLOW | = | PEDESTRIAN GATE AT FRONT ENTRANCE |
| BROWN | = | ALARM |
| RED | = | PANIC |
ALARM SYSTEM
Even though the property is in a low crime affected area, we recommend that you use the alarm for your complete peace of mind.
Here is a quick guide…
When leaving the premises and the property is empty, you will arm and disarm the property via the remote. The BROWN button on the remote sets and disarms the alarm when you both arrive and leave the property. Please ensure that all the sliding doors and windows are secured and locked before leaving the property.
To arm at night, simply either use the remote and press the BROWN button or punch in 0202 into one of the alarm keypads located around the property. To disarm, just punch in the code again or press the BROWN button on the remote.
Should the alarm activate, ADT, the armed response will call and/or visit the property. To cancel the response service, provide them with the password which is ‘holidays’
INTERCOM/ KEYPAD
There are 3 keypads in the house. One at the main front entrance door, one in the upstairs master bedroom and one downstairs in the entertainment lounge. Should the phone ring, simply pick up the receiver and press the green phone icon if you wish to talk. If you press the blue key icon, the pedestrian gate will unlock. To end the call, press the red icon.
REFUSE AND RECYCLING
Please separate general waste (black bin liners) and recycling (clear bags). Recycling does not need to be separated, but does need to be clean – please place all clean bottles (plastic or glass), cans, tins, cardboard, paper and plastic in the clear bags and place next to the dustbin. The large black municipal bin is in the area outside the scullery door. Bin collection day is on a TUESDAY. Please ensure that the bin is put outside for collection. Once the bin has been emptied, would you kindly bring it back onto the property once the refuse chaps have emptied it?
NB There is a separate small black bin for Nespresso pods next to the Nespresso machine which are returned to the store by us once it is full.
OUTDOOR FURNITURE AND CUSHIONS/UMBRELLAS
We want you to relax and enjoy your stay, but these items will need to be put away when not in use. Kindly bring them inside when rain is forecast or if it is windy as the cushions may be blown away in windy conditions. There is a storage room in the garage where the cushions can be stored.
TERRACE AWNING
The remote to open and retract the awning is in the top left drawer under the Nespresso machine. Although there is an automated retracting mechanism in place, should it become windy whilst you are on the property, please retract the awning and do not leave it extended if you are going out at all.
POOL AND GARDEN SERVICE
Pool Guru will come to the house twice a month to attend to the pool. You do not need to be at the property for either of these services.
TOWELS AND LINEN
*Beach/pool towels have been provided. Please do not remove the bathroom towels from the property. Please also be aware of staining on linen and towels, particularly from make-up and self- tanning lotions.
*NB: Damage to linen and towels, will be charged for.
SMOKING
Please note that smoking is NOT permitted inside the villa at all. Should you wish to smoke outside however, please ensure that any cigarette ends are disposed of accordingly.
No doubt there will be other questions which will come up from time to time, but please don’t hesitate to contact me. In the meanwhile, exhale, relax and enjoy your holiday.
Kindest regards
Claudia
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Hout Bay Sunset Guest Information
SECURITY AND THE ALARM
Guardhouse telephone number: 021 790 2977
We currently have 3 guards who rotate their shifts: Francis, Moses and Ricardo.
Even though the property is in a security estate with 24 hours guards, we would recommend that you use the alarm for your complete peace of mind.
At night, please press ‘stay’ for 2 seconds and then it will ask for the code which is ‘1414’.
Remember to switch the alarm off in the morning, before exiting the house. The same code ‘1414’ must be entered.
There is a remote for setting the alarm when leaving the premises.
I will also run through the system with you, please don’t hesitate to let me know if you have any questions.
REFUSE AND RECYCLING
Please separate general waste and recycling. Black bin liners are to be used for general waste and the clear bags are to be used for recycling. Recycling does need to be separated, but items do need to be clean – please place all clean bottles (plastic or glass), cans, tins, cardboard, paper and plastic in the clear bags and place next to the dustbin.
Waste collection is every Thursday morning, so please ensure all rubbish is placed outside by the garage on Wednesday evening. Derek, the Estate gardener, will take the bins to the main gate and return once they have been emptied.
WIFI
There are 3 different WIFI areas throughout the house: Master bedroom, TV room & living area. The password is the same through-out: welcome@us
OUTDOOR FURNITURE AND CUSHIONS/UMBRELLAS
We want you to relax and enjoy your stay, but these items will need to be put away when not in use as the cushions are not waterproof. Kindly bring them inside when rain is forecast or if it is windy as both the umbrella and cushions may be blown away in windy conditions.
POOL AND GARDEN SERVICE
Balo will be at the property every other Tuesday to look at after the garden and make sure your entertainment areas are clean and tidy for your use.
Pool Guru will at the house twice a month to attend to the pool.
You do not need to be at the property for either of these services.
DROUGHT
As I am sure you are aware, the Cape has been experiencing a very severe drought. Whilst the water restrictions have been eased, we do appeal to you to be ‘water aware’. The current allowance is 105L per person per day which includes washing, flushing of toilets etc. Therefore:-
1) Linen – we would encourage you to launder your bedlinen and towels on a need-to basis, rather than an automatic weekly basis.
2) Washing machine – when laundering your own clothes, please use the machine only once it has a full load or on eco-friendly cycles.
3) Swimming pool – please keep the cover on the pool when the pool isn’t in use to prevent any unnecessary loss.
TOWELS AND LINEN
*Beach/pool towels have been provided. Please do not remove the bathroom towels from the property. Please also be aware of staining on linen and towels, particularly from make-up and self- tanning lotions.
*NB: Damage to linen and towels, will be charged for.
No doubt there will be other questions which will come up from time to time, but please don’t hesitate to contact me. In the meanwhile, exhale, relax and enjoy your holiday.
Kindest regards
Claudia
Beach Music Cottage Guest Information
Welcome to Beach Music Cottage.
The owners Mike and Wendy, along with myself, want you to have a wonderful stay and have provided some information below to make it as relaxing and pleasant as possible.
Parking
The driveway is shared with the main property, but there is sufficient parking for 2 vehicles per house. Please be considerate when parking your car to allow comfortable access for all vehicles.
Security
For both insurance purposes and your peace of mind, please ensure you set the alarm when leaving the property, and at night when you retire to bed.
When leaving the property, please ensure all doors and windows are closed. You will need to leave the house via the front door by the funicular lift. In order to set the alarm, close the front door and the panel will show a green “ready” light. Press and hold the “empty house” button. You will then have about 60 seconds to leave the house via the front door.
To set the alarm at night, pleasure ensure all windows and doors are closed. In this case you will press the button with the “man in the house”. This will arm the windows/doors and outside beams, but you will be able to move around freely within the house.
To de-activate the alarm in either of the above scenarios, enter the code 7836.
Should the alarm be activated, a signal will be sent to ADT. They will call the house phone. They will ask for the password to confirm that all is in order and to cancel the armed response, or if there is a problem. The password is WENDY.
In the event that they cannot reach either you or myself, they will send an ADT control car to the property. The guards have access to the property and can carry out a perimeter check. They do not have access to the interior of the property.
In the event that you are concerned, you can call the ADT Control car on 083 680 2594 or the control room on 0860 100911.
Wifi
There is Wifi available for your convenience. There are internet connections and the password is Dolphin2.
Intercom
There are 2 intercoms at the entrance. Should the phone ring, simply pick up the receiver. If you wish to open the gate, press the key button which will open the appropriate gate from which the call has been made (either pedestrian or vehicle gate).
Funicular
The cottage can be accessed via the funicular or the side gate/steps. With the alarm set, you will need to enter via the funicular/front door in order to deactivate the alarm.
Please treat the funicular with care. The glass doors on the outside of the car must be closed before the car will activate. Please ensure these clamps are always returned to the closed position after exiting. Please also close the car door when travelling in it for safety reasons.
TV
There is a TV and DSTV satellite service for your entertainment.
Water & Electricity
Whilst these are included in your rental, please be considerate and turn lights off when going out.
Swimming Pool
We have provided coloured towels for the beach and pool area. Please do not take the towels in the bathroom to these areas.
Please also bring the sun lounger cushions inside, or secure in a safe area, when not in use as the wind can come up suddenly and they will be blown away.
Beach Access
There is a gate with a padlock on the pool level which leads to the beach. The key is attached to the door key for the swimming pool access point. Please ensure this is returned each time after use.
Laundry
There is a washing machine and tumble dryer provided.
Towels & Linen
Please be vigilant of stains on linen and towels…in particular, self-tanning lotions. Damaged items, caused by such staining, will be charged for.
NB Beach towels have been provided. Please do not remove our white bath towels from the property.
Rubbish Collection
Bins are collected on Tuesdays. Please put the dirtbin outside the main gates on Monday evening as the collection can be early the following morning.
Gardener and Domestic
David, the gardener and Priscilla, our housekeeper, are at the property every Tuesday. Please be aware that they will be around the property between 8am and 4pm. Priscilla will only clean the cottage if previously arranged for that day, otherwise she will be at the main house.
Check-out
Check out will be at 10am. I will be in touch prior to your departure to discuss your requirements.
PLEASE NOTE THAT NO SMOKING IS ALLOWED INSIDE THE COTTAGE AT ANY TIME
Please don’t hesitate to contact me should you any further questions and please inform me of any breakages or problems so that I can rectify them in a timely fashion.
Wishing you a wonderful stay at Beach Music.
Kindest regards
Claudia
Beach Music Villa Guest Information
Welcome to Beach Music.
The owners Mike and Wendy, along with myself, wish for you to have a wonderful stay and have provided some information below to make it as relaxing and pleasant as possible.
Parking
The driveway is shared with the cottage, however there should be more than sufficient parking for 2 vehicles per house. Please park to the left as you enter the driveway and allow reversing space from the garage for the cottage guests.
Security
For both insurance purposes and your peace of mind, please ensure you set the alarm when leaving the property, and at night when you retire to bed.
When leaving the property, please ensure all doors and windows are closed. You will need to leave the house via the front door by the funicular lift. In order to set the alarm, close the front door and the panel will show a green “ready” light. Press and hold the “empty house” button. You will then have about 60 seconds to leave the house via the front door.
To set the alarm at night, pleasure ensure windows and doors are closed. In this case you will press the button with the “man in the house”. This will arm the windows/doors and outside beams, but you will be able to move around freely within the house.
To de-activate the alarm in either of the above scenarios, enter the code 7836.
Should the alarm be activated, a signal will be sent to ADT. They will call the house phone. They will ask for the password to confirm that all is in order and to cancel the armed response, or if there is a problem. The password is HOLIDAYS.
In the event that they cannot reach either you or myself, they will send an ADT control car to the property. The guards have access to the property and can carry out a perimeter check. They do not have access to the interior of the property.
In the event that you are concerned, you can call the ADT Control car on 083 680 2594 or the control room on 0860 100911.
Wifi
There is Wifi available for your convenience. There are internet connections under MAIN HOUSE and the password is Dolphin1. There are boosters which allow for access throughout the property.
Intercom
There are 2 intercoms at the entrance. Should the phone ring, simply pick up the receiver. If you wish to open the gate, press the key button which will open the appropriate gate from which the call has been made (either pedestrian or vehicle gate).
TV
There is a TV and DSTV satellite service for your entertainment which connects to the property’s surround sound system. I will happily run through the controls with you.
Water & Electricity
Both water and electricity are expensive commodities and whilst these are included in your rental, please be considerate of your usage. There is a tumble dryer, however, we would encourage you to please line dry your washing where possible and use the tumble dryer sparingly. Also, please switch off unnecessary lights.
Swimming Pool
We have provided coloured towels for the beach and pool area. Please do not take the towels in the bathroom to these areas.
Please also bring the sun lounger cushions inside, or secure in a safe area, when not in use as the wind can come up suddenly and they will be blown away.
Laundry
There is a washing machine and tumble dryer provided. Again, please bear water usage in mind when using the washing machine.
Towels & Linen
Please be vigilant of stains on linen and towels, in particular, self-tanning lotions. Damaged items, caused by such staining, will be charged for.
NB Beach towels have been provided. Please do not remove our white bath towels from the property.
Rubbish Collection
Bins are collected on Tuesdays. Please put the dustbin outside the main gates on Monday evening as the collection can be early the following morning.
Gardener and Domestic
David, the gardener and Priscilla, our housekeeper, are at the property every Tuesday and Friday. Please be aware that they will be around the property between 8am and 4pm. Priscilla is responsible for the cleaning of both the cottage and main house. We will arrange convenient times with you to have the house cleaned.
Check-out
Check out will be at 10am. I will be in touch prior to your departure to discuss your requirements.
PLEASE NOTE THAT NO SMOKING IS ALLOWED INSIDE THE VILLA AT ANY TIME
Please don’t hesitate to contact me should you any further questions and please inform me of any breakages or problems so that I can rectify them in a timely fashion.
Wishing you a wonderful stay at Beach Music.
Kindest regards
Claudia
6 Jamaica Beach Guest Information
Welcome to Jamaica Beach and Hout Bay. We want you to have a fabulous holiday, and have listed some useful information below, as well as information about the Jamaica Beach complex.
WIFI:
Number 6
Password: holidays
RUBBISH AND RECYCLING
Please use the clear recycling bags for all recyclable materials. You do not need to split the recycling, however it should be rinsed and not mixed with food wastes. All other rubbish must be put in black bin bags and taken to the rubbish room, which is on the parking level. (as you face the garages, the refuse room is on the far left-hand side). Rubbish bags are not to be left outside the front door, or anywhere on the common property.
COMPLEX RULES
Please be considerate to your neighbours and be aware of the following guidelines:
- No parties please
- Children are to be accompanied at all times and should refrain from running up and down in the common areas. Please be mindful of your neighbours.
- It is requested that noise be kept to a minimum between the hours of 10:30PM and 7AM.
- Security – please be mindful and ensure gates and doors are fully closed before leaving the area.
RESTAURANTS
We are particularly lucky with a wide variety of fabulous restaurants for you to enjoy. A list of restaurant suggestions has also been provided.
TOWELS AND LINEN
Please do not remove the white towels from the apartment. You are welcome to take the coloured towels to the pool or beach. Please also be careful, particularly of self- tanning products. Stains on linen and towels will be charged for.
If you wish to make use of the washing machine, there is a drying line on the garage level, further around from the refuse room.
WATER AND ELECTRICITY
Whilst both are included in your rental, excessive usage will be charged for. Please do not leave lights, etc on when leaving the apartment.
CHECK-OUT
Your check out time on your departure date is at 10AM. I will be in touch prior to this, to confirm your departure details.
PLEASE NOTE THAT NO SMOKING IS ALLOWED INSIDE THE APARTMENT AT ANY TIME
I would like to wish you a fantastic stay with us in the Cape and please don’t hesitate to contact me if you have any questions at all.
Kind regards
Claudia
9 The Village
Guest Information
Dear guests,
We wish you a wonderful stay with us here at The Village, Hout Bay. Please see below for information to make your stay as pleasant as possible.
Parking
See the diagram provided. If you are not sure, please ask the security guard to explain to you how to get into the underground parking. Please ensure that you use the allocated parking bay 35.
Security
We have 24 hour security at The Village. During the day there is a guard on duty, and at night, there are two roving guards patrolling the entire property – both within the building and outside. The guards have a cell phone should need to call them in an emergency. Emergency: 076 569 0101
WIFI
We have uncapped WiFi available for your convenience. The password is holidays.
WATER AND ELECTRICITY
Whilst these are included in your rental, please be considerate and turn lights off when going out.
Swimming Pool
The indoor pool is on a mezzanine level between the first and second floor on the mountainside. You will need to use your security disc to enter. Please note the operating hours which are posted on the door of the pool room.
Beach Access
There is a door on the ground floor which leads directly onto the beach. As you leave the apartment, you will see it on your left-hand side. There is a button on the wall to release the door when leaving. You will need your security disc to gain access on your return. Please do not remove the white bathroom towels from the apartment. Beach towels have been provided for the beach and pool area.
Laundry
In addition to the washing machine provided, there is a laundromat next to unit number 20. You will need R5 pieces to use the machines. (R15 per wash – large machines)
NB: Washing machine to be kept to a minimum in line with Cape Town guidelines during the water crisis.
*TOWELS AND LINEN – please be vigilant of stains on linen and towels, in particular self-tanning lotions. Damaged items, caused by such staining, will be charged for.
NB: Beach towels have been provided. Please do not remove our white bath towels from the property.
Rubbish
Please split your waste. All clean recyclable materials can be placed in the clear bags provided. All other food and non-recyclables should be placed in black bin liners. Please take your waste to the Refuse Room situation between apartments 2 and 3 on the ground floor.
Check-out
Check out will be at 10am. I will be in touch prior to your departure to discuss your requirements.
If you any other questions, please don’t hesitate to contact me.
Wishing you a wonderful stay.
Claudia & The Close Realty Team